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Mission First
Customer Always
Safety Above All
  • “Outstanding partnering effort. Customer rating in Quality Control Plan and effectiveness and Self-Initiated Improvements are scored at 100%”-USAF Customer

  • “They have exceeded all performance expectations and are willing to join together with the Government to solve any identified program issues.” -Government Program Manager

  • “They have a continual focus on improving operations and efficiency in the face of shrinking operations and maintenance budgets while providing safe and mission capable aircraft.” -Chief Quality Assurance Evaluator

  • “M1 takes daily changing requirements in stride and responds responsively and professionally. If attitude were a metric it would be 100%” -Award Fee Board Member

About M1 Support Services, L.P.

The key to superior services

Founded in 2003, M1 Support Services is a premier provider of aircraft maintenance, modification, flight training, logistics support and supply chain management services for critical military aircraft and aviation programs. We provide responsive, high quality technical solutions to a wide range of Federal Government customers including the U.S. Army, U.S. Navy, U.S. Air Force, and General Services Administration. read more

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Program Management

M1’s program management principles ensure flawless mission execution from transition to mission completion. Building on a strong foundation of proven processes, we efficiently organize and staff programs, provide innovative technology tools, and rapidly respond to customer needs.

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Quality Management

Measuring and monitoring our task execution to internal and external standards results in high-quality performance. We use a process-driven, technology-based quality management system (QMS) to enable preventive action, continuous improvement and eliminate risks. Based on customer objectives, AS9110C, and Lean Six Sigma, our quality management system focuses on error free, cost-effective service delivery.

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Resource Management

Finding, training and retaining the best management and technically skilled personnel makes the difference between operational success and failure. The M1 resource management approach uses proven recruiting tools and team-building techniques to maximize employee productivity, safety, and security. This reflects our mission focus as proven by customer satisfaction.

“They maintained a 98% on-time delivery rating. This is attributed to good management, knowledgeable technical personnel and effective supervision.” -USAF Contracting Officer

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